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Communication and Engagement Cookies

Moris AI Schools explains communication cookies used for enquiries, counselling bookings, chat, forms, reminders, student support and message continuity online.

01

Introduction and Scope

This Communication Cookies Policy establishes the rules governing communication and engagement cookies used to support enquiries, counselling bookings, meeting requests, chat, forms, reminders, support and other communication workflows within Moris AI Schools. Moris AI Schools operates educational, training, counselling, internship, institutional and related digital workflows that may require limited technical storage or access on a user's device. The purpose of this policy is to explain the relevant controls, limits and responsibilities without treating a technical event as permission for an unrelated use. This policy applies to Moris AI Schools interactions involving students, prospective students, parents or guardians where applicable, educators, counsellors, interns, universities, colleges, schools, educational institutes, institutional administrators, visitors and authorised personnel. The relevant controls are intended to support legitimate website, account, learning, counselling, internship, communication, payment, security or administrative functions without converting a technical identifier into authority for an unrelated purpose. For users in United States, the operation of these controls is intended to be administered in accordance with applicable law, together with any mandatory requirements that apply to the specific interaction. Where a legal requirement, regulator direction, court order, contractual obligation or security need requires a different treatment, Moris AI Schools may apply that requirement to the extent permitted or required by law.

02

Purpose and Scope

This section defines communication and engagement technologies used to keep forms, messaging, response workflows and booking interactions stable across a user session. The function must remain limited to the stated purpose, with access restricted to authorised personnel or providers that need the information for that function.

For users in United States, the relevant processing is intended to be administered in accordance with applicable law. Moris AI Schools may review relevant configuration, access logs, consent records or provider information where reasonably necessary to investigate a technical issue, protect users, maintain service integrity or demonstrate compliance.

03

Communication Cookie Functions

This section covers temporary or persistent technical information that helps a user submit an enquiry, retain a communication session, receive a confirmation or continue an authorised support interaction. Records connected with this function may be retained where reasonably required for security, compliance, dispute resolution or legal obligations, but should not be used to create unrelated academic, financial or marketing conclusions.

Requirements in United States remain subject to applicable law. Any information produced through this function should be interpreted in context and alongside the official account, application, course, counselling, internship, payment or institution record where such a record exists.

04

Enquiry and Form Continuity

This section covers course enquiries, admission forms, institution enquiries, support requests and other communications where session continuity reduces duplicate or lost submissions. Where an external provider supports this function, its role is limited by the configured service, contractual terms, technical controls and legal responsibilities.

Its involvement does not create unrestricted permission to use student, institution or platform information. If a user changes a setting, clears browser storage or moves to another device, the resulting technical state may differ until the preference is recorded again or lawfully synchronised.

05

Chat and Messaging Features

This section covers cookies or similar technologies used by permitted chat or messaging functions. Message content itself may be governed by separate privacy, retention and account rules.

Browser, device, account and integration settings can affect how this function operates. A technical signal or cookie event does not by itself establish enrolment, admission, internship selection, certification, payment entitlement or another substantive right. The operation of this function does not override separate eligibility criteria, program rules, payment terms, institutional permissions or other written conditions governing Moris AI Schools services.

06

Counselling Booking and Reminders

This section covers technical support for selecting time slots, preserving booking state, confirming meetings and issuing permitted reminders. A booking does not itself create admission, enrolment or any guaranteed counselling outcome.

The function must remain limited to the stated purpose, with access restricted to authorised personnel or providers that need the information for that function. For users in United States, the relevant processing is intended to be administered in accordance with applicable law. Moris AI Schools may review relevant configuration, access logs, consent records or provider information where reasonably necessary to investigate a technical issue, protect users, maintain service integrity or demonstrate compliance.

07

Admission and Application Communications

This section covers communication flows related to applications, document requests, status updates and administrative follow-up. Technical cookies do not determine acceptance or rejection.

Records connected with this function may be retained where reasonably required for security, compliance, dispute resolution or legal obligations, but should not be used to create unrelated academic, financial or marketing conclusions. Requirements in United States remain subject to applicable law. Any information produced through this function should be interpreted in context and alongside the official account, application, course, counselling, internship, payment or institution record where such a record exists.

08

Internship and Certificate Communications

This section covers permitted notifications concerning internship applications, interviews, status changes, completion steps or certificate access, subject to the applicable internship and certification rules. Where an external provider supports this function, its role is limited by the configured service, contractual terms, technical controls and legal responsibilities.

Its involvement does not create unrestricted permission to use student, institution or platform information. If a user changes a setting, clears browser storage or moves to another device, the resulting technical state may differ until the preference is recorded again or lawfully synchronised.

09

Institution and Partner Interactions

This section covers communication continuity for universities, colleges, schools, educational institutes and authorised partners using approved forms, meeting tools or account functions. Browser, device, account and integration settings can affect how this function operates.

A technical signal or cookie event does not by itself establish enrolment, admission, internship selection, certification, payment entitlement or another substantive right. The operation of this function does not override separate eligibility criteria, program rules, payment terms, institutional permissions or other written conditions governing Moris AI Schools services.

10

Response and Follow-Up Context

This section explains that technical records may support follow-up timing, message delivery status or response continuity, but should not be treated as a substitute for the official content of a contract, admission decision or certificate. The function must remain limited to the stated purpose, with access restricted to authorised personnel or providers that need the information for that function.

For users in United States, the relevant processing is intended to be administered in accordance with applicable law. Moris AI Schools may review relevant configuration, access logs, consent records or provider information where reasonably necessary to investigate a technical issue, protect users, maintain service integrity or demonstrate compliance.

11

Information Processed

Moris AI Schools may include session identifiers, form state, communication preferences, message-routing information, booking references and similar technical data reasonably required for the function. Records connected with this function may be retained where reasonably required for security, compliance, dispute resolution or legal obligations, but should not be used to create unrelated academic, financial or marketing conclusions.

Requirements in United States remain subject to applicable law. Any information produced through this function should be interpreted in context and alongside the official account, application, course, counselling, internship, payment or institution record where such a record exists.

12

Consent and Legal Basis

This section explains that non-essential communication technologies may require consent under applicable law; essential communication security or requested-service functions may operate on another lawful basis where permitted. Where an external provider supports this function, its role is limited by the configured service, contractual terms, technical controls and legal responsibilities.

Its involvement does not create unrestricted permission to use student, institution or platform information. If a user changes a setting, clears browser storage or moves to another device, the resulting technical state may differ until the preference is recorded again or lawfully synchronised.

13

Communication Security

This section covers access controls, validation, logging and measures intended to reduce impersonation, unauthorised account access or manipulation of communication workflows. Browser, device, account and integration settings can affect how this function operates.

A technical signal or cookie event does not by itself establish enrolment, admission, internship selection, certification, payment entitlement or another substantive right. The operation of this function does not override separate eligibility criteria, program rules, payment terms, institutional permissions or other written conditions governing Moris AI Schools services.

14

Third-Party Communication Tools

This section covers providers used for email, SMS, chat, video meetings, scheduling or support. Such providers are limited by their configured role, contractual terms and applicable legal obligations.

The function must remain limited to the stated purpose, with access restricted to authorised personnel or providers that need the information for that function. For users in United States, the relevant processing is intended to be administered in accordance with applicable law. Moris AI Schools may review relevant configuration, access logs, consent records or provider information where reasonably necessary to investigate a technical issue, protect users, maintain service integrity or demonstrate compliance.

15

Retention and Cross-Device Limitations

This section explains that communication-related technical records may be retained according to purpose and legal need, and settings may not synchronise automatically across browsers or devices. Records connected with this function may be retained where reasonably required for security, compliance, dispute resolution or legal obligations, but should not be used to create unrelated academic, financial or marketing conclusions.

Requirements in United States remain subject to applicable law. Any information produced through this function should be interpreted in context and alongside the official account, application, course, counselling, internship, payment or institution record where such a record exists.

16

Disabling, Rights and Updates

This section explains that disabling optional communication cookies may affect convenience or continuity, and users in United States may exercise available rights subject to applicable law. Where an external provider supports this function, its role is limited by the configured service, contractual terms, technical controls and legal responsibilities.

Its involvement does not create unrestricted permission to use student, institution or platform information. If a user changes a setting, clears browser storage or moves to another device, the resulting technical state may differ until the preference is recorded again or lawfully synchronised.

17

Relationship With Other Moris AI Schools Policies

This policy forms part of the wider Moris AI Schools legal and privacy framework. It should be read with the Privacy Policy, Data Protection and User Rights policy, Cookie Policy and any service-specific terms that apply to an account, application, payment, course, counselling interaction, internship, certificate or institutional engagement. If a service-specific rule imposes a stricter privacy, security or consent requirement, that stricter requirement may apply to the relevant interaction to the extent permitted by applicable law. No cookie or technical preference changes an academic, financial or contractual obligation that is documented elsewhere.

18

No Expansion of Rights or Obligations

Technical operation of a cookie, session identifier, consent record or integration does not create an admission, enrolment, employment, internship, certification, refund, payment, representation or institutional right. Those matters are governed by their own written terms, eligibility rules and confirmation processes. Likewise, a technical failure to record a preference does not authorise processing that would otherwise require consent or another lawful basis. Moris AI Schools may correct configuration issues, suspend optional technologies or request a user to repeat a preference where reasonably necessary to restore an accurate consent state.

19

Records, Evidence and Dispute Handling

Where a dispute concerns cookie settings, consent status, authentication, communications, payments or another relevant digital interaction, Moris AI Schools may review available system records, timestamps, consent logs, security events and provider records to establish the technical history. Such review should be limited to information reasonably relevant to the matter. Records may also be preserved where a complaint, investigation, legal hold, security incident or regulatory requirement makes preservation necessary under applicable law.

20

Service Configuration and Technical Change

Cookies and similar technologies may change when Moris AI Schools updates website architecture, account systems, learning tools, integrations or security controls. A change in technology does not automatically change the lawful purpose for which information may be processed. Material changes to purpose, provider involvement or user choice should be assessed before the revised configuration is placed into normal use.

21

Audit and Governance

Moris AI Schools may maintain cookie inventories, consent records, technical documentation and access controls to support internal governance. Reviews may consider the technology name, provider, domain, duration, data elements, category, legal basis and user-control requirements. Governance records are operational documents and do not themselves create contractual rights for a student, institution, provider or other user.

22

Interaction With Account and Service Records

Cookie and consent data may support navigation and security, but official decisions remain in the relevant service records. Admission status, course enrolment, internship selection, certificate eligibility, fee status, counselling outcomes and institution permissions should be determined from the applicable authorised system or written confirmation rather than inferred from browser or cookie activity.

23

Regulatory and Security Cooperation

Where permitted or required by law, Moris AI Schools may preserve or disclose limited technical records to investigate security incidents, respond to lawful requests, protect users or comply with regulatory obligations. Any such action should remain proportionate to the purpose and subject to access controls, confidentiality requirements and the rules applicable in United States.

24

Policy Administration

Moris AI Schools may review this policy periodically to reflect changes in technology, service configuration, security requirements or legal obligations. Continued website or account use remains subject to the version of the policy that is applicable to the relevant interaction. Questions concerning this policy should be directed through the official Moris AI Schools legal or privacy channel identified in the applicable website documentation.

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